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TurnitPass

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Contact TurnitPass

Support, partnerships, API volume pricing, and billing questions can be routed here.

Product support

Account access, workspace, usage limits, and tool behavior.

Billing and plans

Plan changes, online payment status, invoices, refunds, and upgrade questions.

API and volume

API keys, integration questions, and higher-volume needs.

Partnerships

Affiliate, content, education, and platform partnership conversations.

Questions worth answering before a ticket

Send a message

Support, billing, partnerships, and API volume questions.

20–5000/500

Private by default. Include links, screenshots, or request IDs when helpful.

Before you send

Check FAQ before sending a ticket

Fast paths for common questions: email, FAQ, and a ticket form stay simple while routing the workflow questions people most often ask before opening a support request.

Try the humanizer first

For quality, citations, or samples, start in the humanizer workspace.

Open AI Humanizer

Read API docs

Keys, request format, limits, and responses are in the developer docs.

View API docs

Compare plans

For word limits, recurring usage, team workflows, and checkout expectations, pricing has the plan-level context.

View Pricing

Support workflow

What to include in your ticket

  1. 01

    Received

    Your message reaches the support team with the details you included.

  2. 02

    Routed

    Support, billing, API and partnership questions go to the team that can answer them.

  3. 03

    Resolution

    The team follows up with the next action, whether that is account help, endpoint guidance, billing review, or a partnership path.

FAQ

Questions worth answering before a ticket

Can support rewrite my text for me?

No. Support helps with accounts, billing, and API. Rewriting runs in the product tools.

Should I include the full draft in a support ticket?

Only include what is needed to reproduce the issue. A short excerpt or screenshot is usually enough.

Where should API volume questions go?

Use this form with expected monthly volume, languages, and whether you need rewrite, check, or citations.

How is my billing and payment handled?

Payments are processed securely online. You can manage your plans, view usage limits, and update billing settings directly within your Workspace dashboard.